On Friday, January 3rd we arrived back from Jacksonville Florida to our home in Windsor, MA and discovered our oil furnace was off and would not restart. We frantically called over 15 local oil companies to help us and we were told the same thing if your not an existing customer we can't help you. Needless to say, we were shocked that the representative would just dismiss a family with children who has no heat in the freezing winter. Just as we were contemplating moving the family into a hotel, my friend called Don Davis and even though we were not current customers he didn't hesitate to help a family in need. In fact, him and his wife were out to dinner and came directly to our house. Don arrived in 15 minutes and went right to work on the furnace. Unfortunately, we had not had the furnace cleaned in many years and that was the reason the furnace failed. Don spend a couple hours and cleaned the crud that had built up over the years. The furnace started up and is running perfect. My family is extremely grateful that Don Davis was the only oil company throughout Berkshire County who cared enough to help a family in an emergency at 9:00 at night. Thank you Don and your wife for coming to our aid when we needed you most. I would highly recommend Don Davis. In fact, we are now going to have Don Davis inspect and service our furnace annually so this never happens again.